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BT5010 Multiuse

Welcome to the Jabra BT5010 w. BT Hub technical support area, where we offer answers to your frequently asked questions and technical product information.

BT5010 User manual BT5010_A7010_QSG_EN
BT5010 Hub Datasheet
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FAQ for BT5010 Multiuse

Popular questions
  • Cleaning and maintenance
    • Clean the headset, including the headset boom arm, by wiping with a slightly damp cloth as required. Dampen the cloth with only water and a little washing-up liquid if needed. Avoid getting moisture into any button sockets or other bags and wrapping parts are not toys for children. The many small parts they contain may cause choking if ingested. Only authorized dealers or service centers may open If any parts require replacement for any reason, including wear and tear or breakage, contact your dealer. Never try to dismantle the product yourself. None of can be replaced or repaired by users. Avoid exposing the product to rain or other liquids.
  • Why is there no sound input from the microphone?
    • Ensure that the microphone isn’t in mute mode (the mute switch must be off). Adjust the microphone volume settings of the target audio device (computer/ soundcard/application control panel), or adjust the input level on other audio recording devices. Verify that the headset and all connectors are properly plugged into the correct ports.
  • Why is there no sound output from the headset?
    • Increase the volume using the in-line volume control. Adjust the audio source’s volume control(computer/soundcard/application control panel), or adjust the output level on other audio playback devices.Verify that the headset and all connectors are properly plugged into the correct ports.
    • Please note, in order to listen to stereo music your phone must support the stereo music profiles. Please check with your manufacturer for further information on this.