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Jabra JX10

Welcome to the Jabra JX10 technical support area, where we offer answers to your frequently asked questions and technical product information.

JX10 User Manual JX10 Datasheet
JX10 Declaration of conformity Headset Energy Consumption
Pairing guide
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FAQ for Jabra JX10

Popular questions
  • I have pairing problems even though my phone indicates otherwise
    • You may have deleted your headset pairing connection in your mobile phone. Ensure that both devices are fully charged. Follow the pairing instructions in the user manual.
  • Can the headset be charged via PC?
    • A USB charger is included in the package. Headset can be charged via PC or MAC.
  • I cannot hear anything in my headset
    • Increase the volume on the headset. Ensure that the headset is paired with the phone. Make sure that the phone is connected to the headset – if it does not connect either from the phone’s Bluetooth menu or by tapping the answer/end button, follow the pairing procedure.
  • Does my headset work with other Bluetooth equipment?

    • Your headset is designed to work with most Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1, 1.2  and support a headset and/or handsfree Bluetooth profile.

  • I hear crackling noises
    • For the best audio quality, always wear your headset on the same side of the body as your mobile phone. Bluetooth is a radio technology, which means it is sensitive to objects between the headset and the connected device. It is designed for the headset and the connected device to be used within 10 metres (33 feet) of each other, with no major objects in the way (walls, etc.).