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Popular questions
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I want to reset the headset
- It is possible to reset and test the headset by ’pressing and holding’ all three buttons at the same time. The red, blue and green light will light up in a white light. in this mode, the pairing list is reset, and you can test if the headset works as you will be able to hear audio in the speaker from the microphone.
The headset will automatically turn off after approx. 10 seconds. The next time you power on, the headset will go into pairing mode as the first time you powered your new BT530 on.
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I have problems pairing my BT530 headset with the A330 USB Bluetooth adapter
- Make sure that the A330 USB Bluetooth adapter is in paring mode, indicated by a solid blue light. Make sure that the headset is charged and in pairing mode. See the instructions in the headset manual.
If this does not solve the problem, you can install the Jabra PC Suite software. This will give you access to advanced features, e.g. clearing of the paring list. The free software can be downloaded at www.jabra.com/pcsuite
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I hear crackling noises
- Bluetooth is a radio technology, which means it is sensitive to objects between the headset and the connected device. It is designed for the headset and the connected device to be used within 10 meters (33 feet) of each other, with no major objects in the way (walls, etc.).
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I cannot hear anything in my headset
- Increase the volume in the headset. Ensure that the headset is paired to a device that is playing. Make sure your phone is connected to the headset by tapping the answer/end button. Make sure that the A330 USB Bluetooth adapter is selected as audio device on both your computer in the Control Panel and in the application you are using. Press the Multifunction button on either the A330 USB Bluetooth adapter or the headset to accept an incoming call or to start audio streaming.
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I am having pairing problems
- You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions.
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The computer does not automatically toggle between my A330 USB Bluetooth adapter and another default audio device when I insert/remove my A330
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Will the Jabra BT530 USB work with other bluetooth equipment?
- The Jabra BT530 is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1 .1 or higher and support a headset, hands-free and/or advance audio distribution profile.
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I cannot use reject call, call on hold, redial or voice dialing
- These features are dependent on the ability of your phone to support a hands-free profile. Even if the handsfree profile is implemented reject call, call hold and voice dialing are optional features which are not supported by all devices. Please consult your device manual for details.
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