Product Support
Select your product for a full range of support options
Contact details

GN A/S
Lautrupbjerg 7
DK-2750 Ballerup
Denmark

Tel:  +45 4575 8888
Fax: +45 4575 8889

Frequently Asked Questions
 
Can I use my headset while it is recharging?
The speakerphone can be used while being recharged from a wall socket or from the car charger

Can other Bluetooth phone users hear my conversation?
When you pair your headset to your Bluetooth phone, you are creating a private link between only these two Bluetooth devices. The wireless Bluetooth technology used in your headset is not easily monitored by third parties because Bluetooth wireless signals are significantly lower in radio frequency power than those produced by a typical mobile phone.

Does my headset work with laptops, PCs, and PDAs?
Your headset will work with devices that are compliant with Bluetooth version 1.1 or higher specifications and support the headset and/or hands-free profile(s).

Does my headset work with my cordless phone at home?
Your headset is not designed for use with cordless phones.

What material is the headset made of?
The MiniGel is made of PVC (polyvinyl chloride), a form of plastic. The headset itself is primarily made of thermoplastic polyurethane, which is a soft plastic. The face of the headset, where the buttons are located, is made of polycarbonate, a very strong, hard plastic. Neither the MiniGel nor the headset contains latex.

Will my headset interfere with my car’s electronics, radio, or computer?
Your headset produces significantly less power than a typical mobile phone. It also only emits signals that are in compliance with the international Bluetooth standard. Therefore, you should not expect any interference with standard consumer-grade electronics equipment.


Jabra Warranty & Repair information for Call Centre & Office products

Click here for Warranty information

Click here for Repair information

Microsoft Windows Vista Windows Vista Updates

In an effort to keep our products compatible with the latest industry technologies so you may continue to enjoy your headset in the future, we have developed an update that will allow our products to maintain true plug-and-play compatibility with the recent launch of Windows Vista. If you are using Windows Vista and one of the items shown below in red, please select the product to launch your software upgrade.

GN8110 USB
GN8120 USB
GN2000 USB
GN2100 USB
GN4800 USB