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FAQ per Jabra BT3030

Domande comuni
  • I have problems streaming in stereo from my music device (mobile phone, PC, MP3-player etc.)
    • Make sure the other device supports Bluetooth 1.1 or 1. 2 including the. Advanced Audio Distribution Profile (A2DP), otherwise it will not work. Please consult the user manual of the device you are using for how to pair it to a Bluetooth Stereo headset.
  • I hear crackling noises
    • Bluetooth is a radio technology which means it is sensitive to objects between the headset and the device it is connected to. You should be able to have up to 10 metres (33 feet) of distance between the headset and the connected device
  • I have pairing problems
    • You may have deleted your pairing connection in your mobile phone –follow the pairing instructions in section ‘Pairing your headset with your phone'
  • I cannot hear the phone call in the headset
    • Increase the volume on the Jabra BT3030. Make sure your phone is connected to the headset by tapping the Answer/End button. Ensure that the headset is paired to your phone. Make sure your phone is connected to the headset in the phone’s menu or by tapping the Answer/End button on the Jabra BT3030.
  • I cannot hear music in the headset
    • Increase the volume on your device. Ensure that the headset is paired to your Bluetooth enabled device. Make sure that the Jabra BT3030 is charged.
  • I cannot use Reject call, Call on hold, Redial or Voice dialing
    • These features are dependent on your phone supporting them, please consult your phone’s manual for details.
  • The music player starts playing when connecting to the headset
    • Some phones may stat the music player once it connects to the headset. Re-pair your headset to the device in order to avoid this behaviour. 1) Make sure the headset is off; 2) Press and hold the answer / end button for approx 5 sec until the light turns solid blue; 3) Continue press and hold the answer / end button until the solid blue light turns off; 4) Continue press and hold until a solid purple light turns on. Go through the regular steps in paring the headset to a Bluetooth device.
    • Per poter ascoltare la musica stereo, il telefono deve supportare il profilo con musica stereo. Per ulteriori informazioni al riguardo, contattare il costruttore.